Google Business Profile is a mess.
Almost universal. The single biggest growth lever, and nobody's tending it.
- Reviews trickle in randomly with no follow-up automation
- Profile half-filled — no services, no Q&A, no products, no booking link
- Photos are blurry phone snaps while competitors upload pro photography weekly
- Google Business Profile Posts are dormant — a free ranking signal almost no one uses
- No response strategy on reviews — silence reads as inattention
- Wrong primary category — invisible for half the queries that should bring patients