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01 Take more of your market 02 Stay on top 03 Something went wrong 04 For Marketing Directors 05 For women surgeons 06 Practice transitions 07 Building toward legacy 08 Groups, pharma, hospitals
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For Surgeons · 08 Pathways

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Persona 08 · Hospitals · Multi-location · Industry

Big organizations.
Simpler marketing infrastructure.

Hospitals. Multi-location practices. University medical centers. Device and pharma companies. Most enterprise marketing complexity is historical, not necessary — it accumulated because nobody stopped to redesign it. We build modular systems that absorb new locations, physicians, and service lines without rebuilds. Then we stay involved and run them on your behalf, long-term. The marketing layer should make life simpler — not harder.

PROFILE · ENTERPRISE
08
Enterprise Multi-location · Long-term operator
01The overview · Scale, simplified

Most of the complexity is fixable.

The typical enterprise marketing footprint: 12 department websites on 12 platforms, 14 vendors with 18 invoices, 30 Google Business Profiles competing against each other, three call-tracking systems, and a CRM nobody on the marketing team can log into. That's hard. It's also fixable.

Our work is to redesign the underlying architecture so it stops fighting itself. One modular system instead of twelve. Add a location: drop in the template, the system absorbs it. Add a physician: populate the bio, assign to the right locations. Launch a new service line: extend the template, deploy. The opposite of bespoke-everything — and the difference between a system that scales and one that collapses under its own weight.

Then we stay involved. Most hospital CMSes sit unused because expecting an internal team to manage marketing software alongside their day job is unrealistic. We run the system on your behalf — content updates, location additions, physician changes, service-line extensions, reporting — long-term, as your marketing partner, not a project-and-walk-away vendor.

Aerial golden-hour shot of a sprawling modern hospital and medical-campus complex — multiple connected buildings, helipad, landscaped grounds — the scale that modular marketing systems are built for
02 · The operating principles

Modular beats bespoke.
Six principles that govern every enterprise build.

Enterprise marketing fails the same way every time: everything custom, nothing reusable, no one running it long-term. Six principles MAA brings to every multi-location, multi-stakeholder build.

01

Modular beats bespoke.

A set of well-designed components that snap together beats a one-off build every time. Add a location, drop in the template. Move a physician, update assignments in one operation, not thirty. Systems that flex absorb the constant churn of a large organization without rebuilds.

02

Calibrate the investment per service line.

Insurance-driven specialties need patient-acquisition marketing less than elective lines do — they get patients via referrals. Forcing the same template on every department wastes money on some and underserves others. We calibrate by service line, not by averages.

03

The content system rarely gets used.

Most hospital marketing teams don't have time to manage CMS workflows alongside their day jobs. So the system sits unused, gets stale, and breaks. We run the system on your behalf — the way you outsource everything else that isn't your core mission.

04

Most complexity is historical.

Twelve platforms, fourteen vendors, thirty Google Business Profiles — that didn't happen on purpose. It accumulated. A well-designed simple system solves enormous problems with elegant simplicity. The mountain you think you're climbing is usually a pile of fixable mess.

05

Politics are real. We navigate them.

Committees. Chairs. Deans. Service-line VPs. Decisions take longer and pass through more hands at enterprise scope. Our job is to move the work forward without becoming part of the politics — and to give you the talking points that get sign-off the first time.

06

Relationships, not projects.

Enterprise marketing isn't a thing you build and walk away from. It's a thing you build and run. We stay involved long-term as the operator — content, locations, physician changes, service-line extensions — so the engine actually keeps running.

03 · What we build for you

Five enterprise capabilities. Each one earns its keep at scale.

Hospital systems, multi-location practices, device companies, university medical centers — five capabilities that map directly to the work an enterprise actually needs.

01

Modular design systems.

A set of well-designed components that snap together — locations, physicians, service lines, brands. Add, remove, move, extend without rebuilding from scratch.

Add a location: drop in the page template, the system absorbs it. Remove one: pull the page, redirect cleanly, close the Google Business Profile without ranking damage. Add a physician: populate the bio, assign to the right locations and service lines. The opposite of "every page is bespoke" — and the only architecture that survives the constant churn of a large organization.

Precision-machined matte-grey and brushed-bronze geometric modules on a dark walnut table, partially assembled into a larger structure — visual metaphor for modular marketing architecture that scales
Modular · Scale through identical, interchangeable parts
02

Multi-location SEO and Google Business Profile architecture.

Five to fifty-plus Google Business Profiles that need to coexist without cannibalizing each other. We architect the categories, service areas, and schema so every location wins its own search territory.

  • Primary and secondary categories per location, calibrated to local market
  • Service-area mapping so sister locations don't compete on the same queries
  • Organization, LocalBusiness, Physician, Department schema properly nested
  • Cross-location reporting from a single dashboard
  • Cannibalization prevention as the default architecture
  • Clean opening, closing, and migration when locations come and go
A modern marketing operations center at dusk — a long curved desk faces a wall of monitors, the central display showing a map of the United States with glowing nodes connected by faint lines, operations professionals at workstations
Multi-location ops · One room running every market
03

Massive-scope SEO.

A hospital covers every vertical from radiology to orthopedics to elective surgery. The SEO architecture is fundamentally different from a single-specialty practice — hundreds to thousands of service pages, each ranking in its own vertical.

Content taxonomies that prevent overlap and reinforce topical authority. Internal linking architecture at scale. Technical SEO at scale — site speed, schema, sitemaps, crawl budget. AI-search readiness for hundreds of queries the institution should own. The kind of scope most agencies have never operated at — and where the work has to be designed as a system, not assembled page-by-page.

A soaring modern hospital atrium with floor-to-ceiling glass, curved white balconies, elevated walkways, patients and clinicians moving through — the scale that massive-scope SEO is built for
Scope · Every vertical, every market, one architecture
04

Third-party tool integration.

Enterprise marketing rarely lives in isolation. EMR systems. Hospital CRMs that don't talk to marketing tools natively. Call tracking across dozens of locations. Department-level analytics that have to roll up to organization-level reporting.

We treat integration as a first-class design problem, not an afterthought. The marketing layer plugs into the systems you already have — so the data flows, the reports roll up, and the dashboards reflect reality across every location and service line.

A polished hospital executive boardroom at golden hour with eight diverse senior executives and clinical leaders around an oval brushed-walnut table, a city skyline through floor-to-ceiling windows — the multi-stakeholder reality of enterprise decision-making
Multi-stakeholder · Calm, consequential, integrated
05

Product and service rollouts.

Device companies, laser companies, pharma — work is often coordinated product launch and rollout across multiple markets, key-opinion-leader networks, training audiences, and sales enablement.

Brand systems that scale across markets. Training and education collateral for thought-leader surgeons and sales teams. Coordination with the practitioners who will demonstrate the technology. Asset libraries that flow from corporate to local without rebuilding. Multi-channel deployment across web, video, education, social, and vendor portals — built once, deployed everywhere.

Aerial golden-hour shot of a sprawling modern hospital and medical campus — the scale that product rollouts have to coordinate across
Rollout · Built once, deployed across every market
04 · The enterprise engagement

Three phases.
From audit to running on autopilot.

Every enterprise engagement runs the same arc. Audit the current mess. Design the clean architecture. Operate it on your behalf, long-term. The first engagement is often a single department or rollout — proves out the relationship, opens the door for broader scope.

1
Phase 1 · Months 1–2

Phase 1 · Discovery & audit.

Stakeholder mapping. Existing infrastructure inventory. Service-line prioritization. Baseline reporting. By the end of phase 1, we know what's working, what's broken, what's bespoke, and what should be modular.

  • Every web property, vendor, and tool catalogued
  • Every Google Business Profile, social handle, and ad account inventoried
  • Service-line priorities surfaced with the right stakeholders
  • Baseline reporting established across every location
  • Honest assessment of what's salvageable vs. what needs rebuilding
Start the audit
2
Phase 2 · Months 2–8

Phase 2 · Architecture & build.

The modular system designed and deployed. Brand architecture across locations and service lines. Multi-location SEO strategy. Google Business Profile cleanup. Integration with the systems you already have. Reporting infrastructure live.

  • Modular CMS or platform built and configured
  • Service-line and location templates deployed
  • Google Business Profile architecture cleaned up across every location
  • Schema implemented at scale (Organization, LocalBusiness, Physician, Department)
  • Integrations with EMR, hospital CRM, call tracking, dashboards
  • Locations migrated department-by-department onto the new system
Build the system
3
Phase 3 · Year 1+

Phase 3 · Operate and scale.

We run the engine on your behalf. Content updates, location additions, physician changes, service-line extensions all handled by us. Quarterly stakeholder reporting. New acquisitions, new product lines, new departments all flow through the same architecture.

  • All ongoing content, location, and physician changes handled by us
  • Cross-location performance reporting on a quarterly cadence
  • New locations and acquisitions absorbed on documented timelines
  • Service-line extensions live in weeks, not quarters
  • The architecture pays for itself in every new addition
  • The system actually gets used — because we're the ones using it
Run it at scale
05 · The capability checklist

What an enterprise build
actually requires.

Nine capability areas that have to be in place for an enterprise marketing system to work at scale. If any one is missing, the whole thing leaks. Each one comes standard in our enterprise engagements.

Modular content system
  • Page templates per service line and location
  • Physician bio system that snaps into multiple locations
  • Add / remove / move without rebuilds
Multi-location SEO
  • 5–50+ Google Business Profiles architected to coexist
  • Service-area mapping and cannibalization prevention
  • Local-pack rankings per location, tracked over time
Massive-scope content
  • Hundreds to thousands of service-line pages
  • Content taxonomies that reinforce topical authority
  • Internal linking at scale, not page-by-page
Technical SEO at scale
  • Schema (Organization, LocalBusiness, Physician, Department)
  • Sitemaps, crawl budget, indexing managed across thousands of pages
  • AI-search readiness for the queries the institution should own
Third-party integration
  • EMR, hospital CRM, call tracking, dashboards
  • Department analytics rolling up to organization-level reporting
  • Single source of truth across previously siloed systems
Cross-location reporting
  • One dashboard, every location, every service line
  • Calibrated benchmarks per service line
  • Quarterly stakeholder reporting ready for committees and boards
Brand systems at scale
  • Master brand and sub-brand architecture
  • Photo, video, and design libraries flowing corporate to local
  • Identity that holds together across departments and markets
KOL & vendor coordination
  • Surgeon and key-opinion-leader network management
  • Training and education collateral for sales and clinical teams
  • Mutual amplification with industry partners
Long-term operation
  • The system gets used because we use it on your behalf
  • New locations and acquisitions absorbed on documented timelines
  • Quarterly cadence with stakeholder reporting and roadmap reviews

You don't have to build all nine at once. The first engagement is usually one department, one rollout, or one audit — and we earn the next from there.

06 · The engagement timeline

From discovery to running on autopilot.

Enterprise builds run a year before they hit cruising altitude — but the early phases ship visible wins quickly. By year two, the system is absorbing new locations and service lines on documented timelines. By year three, the architecture is paying for itself in every addition.

Months 1–2
Discovery & audit
Stakeholder mapping. Full infrastructure inventory. Service-line prioritization. Baseline reporting. By end of phase, everyone agrees on what's working, what's broken, what's bespoke vs. modular — and what the first ship is.
Months 2–4
Architecture design
Modular system designed. Brand architecture across locations and service lines. Multi-location SEO strategy. Integration plan for the systems you already have. Stakeholder sign-off, by department or committee, before any building starts.
Months 4–8
Build
Modular CMS built. Service-line templates deployed. Google Business Profile architecture cleaned up across every location. Schema implemented at scale. Reporting infrastructure live and feeding dashboards.
Months 6–12
Rollout
Locations and service lines migrated onto the new system, department by department. Cross-location reporting goes live. Quarterly stakeholder reviews start. By the end of year one, the engine is running.
Year 2+
Operate & scale
We run the engine on your behalf. New locations, new acquisitions, new service lines absorbed on documented timelines. The architecture pays for itself in every addition. The compounding starts.
07 · Why enterprises hire MAA

We've done this work.
And we stay involved long-term.

01

We've handled work at this scope.

Large university departments. Hospital systems. Multi-location practices. Product rollouts for device and laser companies. Multi-stakeholder, multi-physician, multi-location projects. Not theoretical — done. When we say "modular system" or "multi-location Google Business Profile architecture," it's because we've built them at this scale before and know what works.

02

We design at scale by default.

Modular content systems. Multi-location SEO. Massive-scope content architecture. Third-party integration. These are core capabilities for us, not stretch projects. The work we do for a single-practice client is built on the same architecture we use for a fifty-location group — so nothing breaks when scope grows.

03

We stay involved. Long-term.

No set-and-forget. The system actually gets used because we're the ones using it on your behalf. Content updates, location additions, physician changes, service-line extensions — all handled by us, on a quarterly cadence with stakeholder reporting. Enterprise marketing isn't a project. It's a relationship.

Now booking 2026 · Available today

Start with one thing. Earn the rest.

A 30-minute discovery call. We'll listen to what you're working with — the locations, the verticals, the stakeholders, the systems already in place. Then we'll tell you which single piece, done first, would prove out the relationship and unlock the rest. No procurement. No pitch. Just where to start.